How can we help?

The EzBill team is here to help you set up your shop and keep it running smoothly.

Write to support@ezbill.shop. We reply within one working day.

Monday to Saturday, 8.30 am to 6.00 pm Sri Lanka time, except public holidays.

To delete your account and data, see Delete your account.

Getting started

EzBill runs on the EzBill mobile app for Android and on the web. Here is how to begin.

Install the EzBill app from Google Play on your Android phone (Android 7.0 or newer).
Create your account with your mobile number and add your shop details.
Add your products, then start billing.
Sign in on the web at app.ezbill.shop to manage your shop from a computer.

Need a hand setting up?E-mail us and we will walk you through it.

Tell us what you needSend us your ideas to improve EzBill.

What do I need to use EzBill?

An Android phone with Android 7.0 or newer and an internet connection to sign up. To manage your shop from a computer, use a modern web browser.

Do I need to buy a cash register or other hardware?

No. EzBill runs on the phone you already own. You can add a receipt printer or a barcode scanner later if you want one.

Can my staff use EzBill?

Yes. The shop owner can add staff, and each person signs in with their own account.

Which languages does EzBill support?

The app works in Sinhala, Tamil and English. Each person can choose their own language.

Is my shop's data safe?

Yes. Data travels over encrypted connections, sign-in is protected, and every shop's data is kept separate. Read our privacy policy for details.

I forgot my password. What do I do?

On the sign-in screen, tap "Forgot password" and follow the steps. A code is sent to your mobile number. If you still cannot sign in, e-mail us.

How do I delete my account?

In the app, open My Account and choose Remove account, or follow the steps on Delete your account.